Bar Management 101 - Flipbook - Page 10
TRAINING CAN BE AS SIMPLE AS:
1. CREATING A LEARNING ORGANIZATION
Create a work environment where every staff member is a
patient teacher and an avid learner. Adopt best practice that
would ensure everyone has some level of training in every role
and be able to support struggling co-workers during peak
hours. Form teams of more experienced team members with
junior staff to encourage knowledge and skills sharing.
2. USING AVAILABLE EXPERT MATERIALS TO TRAIN
For example, Diageo Bar Academy’s Masterclass sessions,
e-learning tools, face-to-face training or live skills workshops.
3. FORMULATING A CUSTOMISED DEVELOPMENT PLAN
Get your staff to be involved in their training plan by checking
their areas of interest, strengths and areas of development.
Providing them with an area of responsibility with some
autonomy can create
teachable moments.
