Bar Management 101 - Flipbook - Page 6
The team is the most valuable asset your venue has. A happy
team leads to happy customers so it’s crucial you invest in and
strengthen your team through training and development –
enabling them to offer consistent, remarkable hospitality and
stay motivated in their role. Well trained staff offer a better
guest experience and keep guests coming back for more!
THE MOST SUCCESSFUL BUSINESSES:
1. Clearly define and articulate the service strategy and
culture in their venue. This helps assess culture fit.
2. Value passion over experience, but measure
performance in the role.
3. Invest in staff, learning and development.
“
REMEMBER YOUR TEAM DOESN’T WORK
FOR YOU BUT WORKS WITH YOU.
~Bannie Kang, World Class Winner 2016
“
